Refund policy

Refund & Return Policy

Last Updated: August 3, 2026

Thank you for shopping with VorMotive. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a flexible return and refund policy to provide you with confidence when purchasing automotive parts from us.

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1. 30-Day No-Hassle Returns

You may request a return within 30 days of receiving your order, for any reason.

Whether the part is no longer needed, ordered by mistake, or you changed your mind, we accept returns as long as the item meets our return requirements.

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2. 90-Day Replacement & Return Policy

We provide a 90-day return and replacement period for products that have:

Manufacturing defects
Product quality issues
Incorrect parts received
Fitment issues caused by inaccurate product information

If you experience any of these issues, please contact our customer support team. We will help arrange a replacement or refund solution.

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3. Return Requirements

To be eligible for a return, the following conditions must be met:

The return request must be submitted within the applicable return period.
The product must be in original condition.
The item must not have damage caused by improper installation, misuse, modification, or accident.
The product should include original packaging, accessories, and included components whenever possible.

For returns related to "no longer needed" or "ordered incorrectly," the product must be unused and suitable for resale.

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4. Automotive Parts Installation Notice

Before installation, please confirm that the part matches your vehicle's:

Year
Make
Model
Engine type
OE part number (if applicable)

Once an automotive part has been installed, removed from its original packaging, modified, damaged, or used, it may not qualify for a standard return unless the issue is related to product quality or incorrect shipment.

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5. Return Shipping

Customer Responsibility

For returns due to: